Return Policy:

We accept return goods in cases of:

Manufacturing Defects (online & in-store shopping)

Goods must be returned to us within 7 business days after purchase.

It must be brought to our shop (2nd Floor of Suleman House | Francis Rachel St).

The following documentations are required to process your grievance:

Receipt

or

Confirmation order

Grace Upon Grace has the right to inspect the items & approve the exchange or refund.

Wrong Items Delivered or Received (online shopping only)

Please contact us within 2 working days of such incidents so that we can rectify the issue.

The items must be returned intact and packaging not damaged or tampered with.

The following documentations are required to process your grievance:

Receipt

or

Confirmation order

For in-store shopping clients – please inspect the items at the pay counter ensure that all is in order.

If you are on other islands, please call us on 2645195 or email customercare@graceupongraceshop.com & we will assist you..